Today I want to talk with you about money back guarantees in your business and the differences between them.  It’s something a lot of people don’t think about or consider with their business.

And it all depends on your offer or what you’re selling.  If you’re doing direct response marketing and offering a low ticket item, chances are you’re offering a guarantee that offers the customer very low risk.

What if you’re offering a high ticket coaching program and someone wants their money back at the end of the program?  My advice is if you are offering a coaching program, you do not offer a money back guarantee.

The reason why I say this is because it is up to the customer to do the work.  If you do the work, you will get the results.  If the client doesn’t do the work, they need to take responsibility for their results.

When you are speaking with a prospect on the phone, you need to fully vet that person out to make sure they meet your criteria and also be very up front with that person as to what is expected of them in order to get results.

There’s a big difference between selling low ticket items compared to high ticket items and the nuances between the two determine as to whether or not you offer a guarantee.

Listen to this episode in it’s entirety so you can learn how to vet qualified candidates and not fall into the trap of people asking for a refund at the end of a 6 week, 12 week or 6 month coaching program.  I promise it will save you time, headaches on frustration.

If you want our help, I invite you to go to, book a call with us and we’ll see where you are at in your business and how we can help take your business to the next level.

In This Episode I discuss:

00:00 – 01:20 – Introducing Today’s Topic

01:20 – 04:36 – Direct Response – Low Ticket 100% Money Back Guarantee

04:36 – 08:19 – 0%  Money Back Guarantee

08:19 – 12:39 – It’s Not About The Result, It’s About The Person

12:39 – 14:38 – Be Very Clear With Your Client From The Get Go About What Is Expected Of Them

14:38 – 18:54 – Getting More Committed Clients Who Will Achieve Results

18:54 – 21:27 – Wrap Up With Yuri


If you enjoyed this episode, head on over to iTunes and subscribe to Healthpreneur Podcast if you haven’t done so already.

While you’re there, leave a rating and review.  It really helps us out to reach more people because that is what we’re here to do.

What You Missed

In our last episode, we talked about the growing pains of business.

One of the best ways to grow and develop as a person is to run a business. As you grow and develop, so does your business.

No matter where you are in your business the most important thing you need to know is what to do to get you where you want to be. Having no plan or no direction will not get you there.

You need to know what to do, how to do it, and how to do it better.

To grow your business and work through those growing pains, and take your business to the next level, you need to know what to do and how to do it.

No matter where you are in your business, even if you’re just starting out, this episode is for you.

And know this… you will grow through whatever you’re going through.