How’s it going, Healthpreneurs? Yuri here, and I’m back at it with another episode that references your Client Activator Scorecard. The scorecard acts as a marketing diagnostic to assess why you aren’t getting the results you want with what you’re currently doing.
With the scorecard, you can figure out exactly what steps to take to get back on track. If you don’t have one yet, grab it over at www.healthpreneurgroup.com/scorecard. Today, I’ll be discussing the third activator: Playing in a market where you intend to be the best.
In short, unless you plan to win, don’t play. By striving to be the best version of yourself and having the confidence that you can deliver, you are able to provide your clients with excellence. Listen in to hear where you need to start if you intend to be the best in your industry.
Click here to subscribe to the Healthpreneur™ Podcast on iTunes
In This Episode I discuss:
01:00 – 02:00 – Today’s topic: The third activator
02:00 – 06:00 – The Proctor & Gamble example and being the best
06:00 – 08:00 – Being the best in order to make your business the best
08:00 – 11:30 – What I do to be the best
11:30 – 16:00 – Dominating your space and committing now
16:00 – 20:00 – The truth about the top
What You Missed:
In our last episode, we dissected what it means to solve a major pain or problem and distinguish whether you’re doing that in your business.
Why must you clearly solve a major pain or problem? Because people don’t act otherwise. Think about it: Are people looking to lose weight, get healthy, or balance their hormones when everything is already fine? Not often.
Some degree of pain motivates people to action. So, what is the major pain or problem that you solve? Is your offer compelling and moving?
Tune in to hear how to rate this activator and connect your audience to it on a deep, impactful level.
Hey, guys. We are back. And in today’s episode of the podcast, well, guess what, we’re continuing our conversation about the client activator scorecard. If you don’t have your copy yet, once again, you’re missing out on this amazing two page tool that is going to really provide a great diagnostic of your marketing and help you understand maybe why you’re not getting the conversions you want in the sense of new leads and clients coming through and what you can do to improve things starting today. You can get it for free over at healthpreneurgroup.com/scorecard.
Today’s topic: The third activator
The last two episodes, we talked about the first two activators. Today, we’re talking with the third activator, which falls within the first of the three pillars, the three M’s, market message, magic. This is the third activator underneath the market pillar, okay? The message, market, and magic, I call those the triad of influence because once you get all of this dialed in properly, you’re able to influence people in a way that is, it’s almost magical to be honest. It’s almost like you’re hypnotizing people without hypnotizing them, so it’s a pretty cool thing. Obviously, we’re doing this for good, not for evil, so it’s all good.
The Proctor & Gamble example and being the best
So anyways, today I want to share a really interesting story with you that’ll lead into this third activator, and it’s about $23 billion brands. Check this out. Procter & Gamble, who you probably know is a huge conglomerate, did you know that as of this recording, they have $23 billion brands? That’s pretty significant. Toilet paper, laundry detergents, paper towels, you name it, 23 individual billion dollar brands.
So why am I sharing this with you? Well, I’m sharing this with you because we’ve talked about narrowing things down to a single target market, right? And if you look at Procter & Gamble as a company, their market is kind of anybody. It’s really any human with a household, but each of their product categories occupies a single target market.
But here’s the thing is that they set out to dominate any market they go into. There’s a book that was written with them, with kind of with their stories called Playing to Win. And it illustrates how Procter & Gamble does not enter into a market unless it plans to dominate. And that is our third activator right here, is don’t play in a market that you have no intention of being the best at. So if you’re not going to go and be the best and be the number one authority, celebrity, the person in that market, don’t even bother.
Being the best in order to make your business the best
So I and Healthpreneur, we set the goal of being not necessarily only company serves health and fitness experts to build their coaching businesses, but we want to be the best. And that’s everything we do, is to be the best. Not from an egotistical standpoint but because by being the best, by striving to be the best, it forces us to be as excellent as possible for our clients because the only way you become the best is by producing results. And if we’re doing things to produce results for our clients, then it helps our ultimate mission of being the dominant player in our space.
Listen, there are other companies or other experts in this space. I’m not going to turn a blind eye to that, but I promise you they’re not as good as us. And I know some of them. So it’s no hard feelings. But here’s the thing, is a lot of people have issues with confidence and comparing themselves to other people. “So and so’s doing this or charging this much.” I’m like, “Listen, some of my best friends do the same stuff, and I still think I’m better than them.” That’s the type of confidence you have to have to enter into a marketplace even against your friends, let alone competitors you don’t even know and dominate it. And again, it’s not about domination from an egotistical narcissistic point of view; I want to be number one, give me the gold medal perspective. It’s about being the best because of the journey it forces you to go through to be as best as you can possibly be as a company to serve your audience, to serve your clients, to serve your market.
And it’s ultimately about you becoming the best version of yourself because your business only grows as a byproduct of how much you grow. So a plant doesn’t just grow on its own. It grows as a byproduct of the nutrients, water, and sunlight that it’s exposed to, so your business is the after effects of you nourishing yourself with the right sun, nutrients, and water, metaphorically speaking. The more you grow, the more your business grows. So if you want to be the best as an outcome, as a vision, then you just go upstream. You say, “Okay, if I want my business to be the best, then I have to be the best. How do I be the best me?”
Well, I think it starts with simple little things. You have to manage yourself really, really well before you can manage anyone else. Listen, I wouldn’t say that I have this dialed in to 100% because if I’m really honest with myself, and I look at where I’m wasting time, where I’m not consistent, it’s these little things that add up over the years that ultimately cause us to not achieve our goals. You just look in the mirror. It’s like, “Dude, you know that morning routine you said you were doing? What happened the last four weeks when you slept in the those extra two hours. That’s on you, 100% your fault, no one else’s fault. Remember that goal you said you wanted to achieve this week, but you didn’t even work on it because you didn’t feel like it? Hey, man. Now you know why you didn’t hit your goals.” Look in the mirror.
What I do to be the best
I’m literally just kind of sharing my own story with you here, okay, so if I say I’m going to work on this thing, and I don’t even touch it, there’s some degree of resistance there for why I’m not touching it. And see, amateurs do it when they’re inspired. Pros find a way to do it anyways. So it doesn’t matter if you’re tired in the morning, you don’t want to work out. It doesn’t matter if you don’t feel like doing your webinar. It doesn’t matter if you x, y, z, whatever the excuse is. If you want to be the best, you will find a way to do it no matter what, okay? So that’s just kind of on a personal level is to do the little things that move the big needles.
And I think having a morning routine is extremely important. So right now, I have a new kind of revised morning routine that I’m really excited about. I call it TMJ, train, meditate, journal. Takes about an hour. I give myself maybe a little bit more time if I want to sometimes but 30 minutes of training, 20 minutes of meditation, 10 minutes journaling. And I love this because I’ve recognized that my body, my brain operates best when I get active in the morning. I like doing my most important work first thing in the morning, but I also realized I feel the best when I get a good sweat on first thing in the morning. Now the challenge is I don’t always want to push myself first thing in the morning because my body’s not even awake yet.
So sometimes I get better workouts later in the day, but if the compromise is if I do the workout later in the day, sometimes I don’t even do it because maybe I’m just tired, the kids are home, I don’t want to do it anymore versus just get the workout in even if it’s 70% as good, but at least it’s done, and then it gets my brain dialed in for the rest of the day, that’s worth it to me. The meditation, I just find it centers me in a, it makes me a better person to be honest. The journaling, this is a new practice I’ve taken on courtesy of my good friend, Robin Sharma, who really inspired me about this because he journals every single morning. And I thought to myself, I’m a big thinker. I love thinking. Why am I not journaling? Because I think the challenge I ran into before with journaling was I was sick and tired of saying the same thing over again. “I’m so grateful for, I’m so grateful for, I’m so grateful for,” I’m just repeating my goals every, I’m like, “Dude, we get it. It’s a bit monotonous.”
So with the approach that Robin taught me, it became a lot more freestyle, right? So celebrate it, doesn’t have to be the same thing every day. Listen, I had a conversation with my good buddy Jacob yesterday and super smart guy, works with dentists in helping them build their practices, and we do a monthly check in call, sharing best practices, and so forth because we do very similar things in slightly different audiences. And so this morning, I wake up, do my TMJ, and then my journaling, and the first thing I wrote in my journal is insights. So I wrote down five insights from our call yesterday, and what that gave, it gave me the time to really digest and allow the things that we talked about to just really sink in, to bring to surface the most important nuggets that I just don’t want to have disappear into the ethers.
So none of us are taught how to think, which I think is ironically a really unfortunate thing in school. Thinking is the most valuable activity you have because that is where your biggest ideas are going to come from. We’re talking about the client activator process here. You’re going to see that as we get into the magic. The big idea really matters, and the big idea comes from thinking, and you need to give yourself space to think.
So that’s just some of the stuff that I’m working on to be the best version of myself so that I can perform the best individually. I can be the best leader to my team, and ultimately, our company is better than it is today, right? That’s ultimately the goal. So when we look at the one end of the spectrum so we have one to nine in terms of the scale on the scorecard, so the one, two, and three is the initial category. The statement here would be, “You dabble in many different niches and are a jack of all trades helping anyone you can,” so that is what you don’t want to create. You don’t want to be the jack of all trades. You don’t want to help anyone you can, anyone who’ll pay you money. You don’t want to be that person or that company.
Dominating your space and committing now
Now on the other end of the spectrum, which is the ideal, we have, “You are the dominant authority in your niche and your perfect clients line up to work with you no matter the price.” That is a great place to be in. And when that’s the case, you’re really dominating your space, and it’s a lot easier to be the dominant force in your space than being the competitor that everyone’s trying to… It’s harder to climb to the top. It requires more focus, diligence, time but also a really good offer. But at the top, there’s very little competition.
The truth about the top
If you think about a mountain, how many people get to the summit compared to the people at the base camp? It’s, I don’t know, 10% maybe. So it requires more stamina, more marketing stamina if you will, to get to the top, but once you’re there, it’s a whole lot easier because everyone wants to work with the best, right? It’s so funny, right? We work with clients, this is something that drives me crazy, when someone is, actually, this just came up yesterday, one of our coaches, she’s like, “So and so was interested, but he wants to speak with a few of our clients to talk about their experience.” And I’m like, “You know what? F off. We don’t have time for that shit.”
We send them, I don’t even know how many, testimonials, case studies, testimonials. If that’s not good enough, and this person wants to now manually call however many of our clients, and by the way, one client won’t be enough because he’s going to have to talk to three, four, five, ten. It’s never going to end, right? So here’s an example of, I don’t give a shit about working with this person because what this is telling me, and pardon my abrasiveness here, but as you can tell, I don’t have patience for this kind of nonsense. If someone is looking for so much certainty before they’re able to step into something, they’re a joke. You’re a joke. You’re a joke if that’s what you’re trying to do because what that says is you don’t believe in yourself, and you’re not an entrepreneur because you’re not creating before you see things.
Everyone’s looking for the, show me the proof before I take action. That’s not the way this works, man. You need to commit first and figure out the rest later. It doesn’t matter that Brandy did $27,000 last month or so and so did $1 million last month because there are other people who didn’t do anything last month in terms of our clients. So what are you going to pick and choose the one you want to associate with, right? If I show you a client that’s doing $1 million a month, what are you going to say? “Oh, I can never do that.” But if I show you a client who’s making no money right now because we’re kind of just starting, then you’re going to say this doesn’t work. You see how this works? There’s no way you can win the situation. So in this case, what we do with people like this is I said, “Listen, you’re obviously not a good fit to work with us. Thanks so much for your time. All the best on your own.” Done, end of conversation, done.
And this is because I believe we are the dominant authority in our space. Because when someone like that, we can get them out of our vortex, we can get them out of our whatever, our space. It creates an opening for someone else to come in who’s a better fit. And this is the thing, is when you help anyone you can, you take on everyone, and now you’re screwed because you’re working with clients you can’t stand. You’re working with clients who are going to make excuses like this person probably would have, right? Because they’re looking for the reasons why this is not going to work already. They’re looking for the exit doors before they’ve even entered the room. They’re expecting the plane to crash, and they’re already moving towards the exit, right?
That’s the level of mentality that a lot of people have, and it’s the reason why most people don’t succeed because they’re not willing to make a decision before they figure out what they’re going to do. People want to figure everything out and then make a decision: “Let me figure out how this all works, and then I’m going to make a decision.” No, no, no, you make a decision, and then you figure out how it works. That’s how it works. That’s the way it goes, right? Otherwise, you end up going nowhere, which is where most people stay, and that’s why most people, it really saddens me, but you can tell, it just gets my blood boiling. “I don’t have the money for this. I can’t afford this.” You’re right. With that attitude, 100% but instead of, “I can’t afford this,” why don’t you just ask a better question: How can I afford this?
That simple, little tweak changes possibilities. You become resourceful instead of an excuse maker. You put up opportunities instead of brick walls in front of you. And listen, if you get nothing else from this podcast, I hope you understand that listen, I don’t put up with shit. And if your mindset is such that you think you are, well, you have to, in the next 10 years to get some certification or to get your ducks in a row or whatever, number one, you’re not going to move forward. Number two, you’ll attract more people into your coaching business who also come up with those excuses. And you’re going to have a fun time dealing with those. So listen, be the client you want to attract, so if you want clients who are going to crush their goals, then you need to be the type of person who is committed to crushing your goals, which means you need to dominate, right, in the most loving way possible.
It’s not dominating at the expense of other people. It’s dominating your industry, your niche, in such a way that if someone says, “I don’t know if this is going to work for me because I don’t believe you.” You’re like, “I don’t care. I know this works. I don’t know if you do, so next, move out of the way. I have another person behind you in line.” It’s like the soup Nazi in Seinfeld, right? “No soup for you, one year, out.” Next person comes in, and it’s just, that’s it, right? That’s it. So it’s a mindset thing, but it’s also a pipeline thing. When you’ve got a pipeline of endless people looking to work with you, you don’t even worry about that stuff. And in order for you to have an endless line of people working with you, you have to plan to be the best. You have to plan to dominate, and that’s the third client activator.
So I’ll get off my soapbox. Again, I share all this with the most love and compassion possible. Sometimes, it comes across as me being pissed off and abrasive, and the reality is that it kind of is sometimes because I see this stuff, and it really frustrates me. I wish I could just take people and shake them into understanding like, “Hey, the way you’re thinking is not serving you. Why? I understand you’re fearful, whatever. Let’s just move on.” So anyways, that’s part of the process, right? So if you’ve enjoyed this episode, remember to get the client activator scorecard over at healthpreneurgroup.com/scorecard. Download your copy. It’ll take you two minutes to get your score, and once you’ve requested the PDF, you can type directly into it, or you can print it off, whatever you want.
I also include a bonus deep dive training for you that’ll walk you through all of it to help you move your score as high as possible, so you can get more clients, make more money, and all that good jazz. Sound good? Thanks again for joining me in today’s episode. In the next episode, we’ll be back with the fourth client activator. We’re going to be jumping into the message side of things, which we’ve really just finished off now the market pillar. Next, we’re gonna move into the message and messaging and don’t miss that because that’s going to be a very, very important one as they all are. So for now, have an awesome day, and I’ll see you in our next episode.
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