How can you get difficult clients to just follow the darn recipe?
In health coaching, client communication is key when dealing with difficult customers. Today, I specifically talk about dealing with the challenge of client compliance, especially with stubborn clients who just won’t follow your recommendations. I share a few coaching conversation examples, and how proper client communication can help resolve these issues.
As a health professional, you probably have years of experience in your field. When you give your clients a coaching plan for improving their health and/or health business, you speak from a place of knowledge, experience and strategy.
However, there are health coaching clients who simply refuse to follow your advice and want to do their own thing instead. Usually, when that happens, they fail in their venture and might even blame you for it.
For this reason, you need a strategy in dealing with difficult customers or clients like these, and get them to follow the recipe – AND in a way that resistance from them is minimized. Proper client communication can actually help you with this problem on client compliance.
In the coaching conversation examples I share in this video, you’ll soon realize that asking questions instead of making imposing statements can actually create less resistance from your health coaching clients, and get them to realize what they should actually do, all on their own.
Client communication is critical when dealing with difficult customers. It might just actually take twisting statements into questions to get client compliance out of your stubborn health coaching clients!
Watch until the end to learn more about getting your clients to follow the recipe, so you can help them get maximum results from your health coaching.
